IT Roadmap – “1st 100 Day Plan”
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(Phase I): Getting to know your Team
(Phase II): Survey the IT & Security Infrastructure
(Phase III): Set Strategies and Goals
(Phase IV): Incorporate Digital Transformation
(Phase V): Set Priorities
Complete The Survey To Download A Digital Transformation Road Map
100 Days To Incredible Improvements
- Reduce Technical Debt
- Modernize Legacy Equipment & Systems
- Spot Defficiences, Fill Gaps, Gain Compliance
- Unify Communications, Enable Hybrid Workforce
- Simplify Billing
- Managed Services
Fill out the form to DOWNLOAD a Digital Transformation Road Map.
Professional Services
Cloud
Collaboration
Cyber Security
Data Centers
IoT
Managed Services
Network Technology
Physical Security
SD-WAN
Unified Communications
Work From Home
Why Choose TeleSource Professional Services
Important common themes among our services are that they are;
- Available Globally
- Contain Flexible Service Delivery Options
- Designed to Scale across platforms
- Provide Less Chance for Service Disruption
- Maintains Geographically Diversity
WHY work with TeleSource?
Important common themes among our services are that they are;
- TeleSource will give you back your precious resources and will:
- Become an integral part of your organization as ‘Trusted Advisor’ and ‘Strategic Partner’
- Properly align solutions with business objectives and strategies
- Show results delivering agnostic technologies and solutions to meet business needs
- Effectively manage multiple RFQ’s and RFP’s for domestic and international enterprises from quote to on-going invoice validation.
- Shorten procurement and service delivery lifecycles
- Provide technical and commercial expertise across both on premise IT and Cloud based infrastructure for design validation.
- Optimize Implementation, Customer Care and Service Escalation support.
- Maintain Regulatory Compliance
Our ‘Key’ Professional Services Solution Competency Areas are as follows:
Global Dispatch, Break/Fix: Digital Signage, IP-based Security Cameras, Point of Sale (POS)
Desktop Transformation:
- Microsoft: Active Directory, Windows 10, Office 365 & Azure
- Citrix: Virtual Desktops & Applications, WEM, Cloud, ADC (NetScaler) & Hypervisor (XenServer)
Dedicated project management
Transformation to Cloud Platform service
- Cloud Rescue
- Cloud Readiness
- Cloud Migration
Bi-directional ticket support for client-provided tools (ie; Service Now, SFDC, Oracle)
Efficiently navigating the challenges of global deployments
IP Camera Technology Services include:
- Installation and full testing aof any camera technology, including:
- Remote engineering support
- Full system positioning and test out
- Continuous system support
- Troubleshooting ‘after’ initial installation
- Locating, sourcing and fully vetting appropriately skilled camera technology technicians for each installation
- Fully managing each installation from inception to final billing based on project (SOW) requirements including;
- Ticket process and management
- Camera technology technician check-in/out
- Camera technology technician remote support
- Escalation management
- Test and Turn-up
- Deliverables collection and auditing
Global Datacenter Support Services, including:
- Infrastructure migrations (applications and hardware)
- Racking and stacking equipment
- On-demand and emergency support
- Certified or special facilities access
- Multi-Carrier Circuit Provisioning Support for all network technologies including SD-WAN (Software-Defined-WAN) and Internet of Things (IoT)
Fully managed support calls from inception to final billing including:
- Ticket processing and management
- Datacenter technician check-in/out/remote support
- Escalation management
- Deliverables collection and auditing
Global Advisory Services
- Contract pricing and negotiations to help you achieve the best pricing outcomes
- Development of client-facing presentations for sales pursuit teams that address the complexities of delivering global solutions
- Establishment of strategic global partnerships to expand the breadth and depth of your global presence.
- Creation of a global alliance and partnership models that give you the flexibility you need to deliver global solutions.